United Careers 2022 – Customer Service Representative – St Louis

Website United Airlines

Job Description:

As part of our passenger service team, you’ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying “United Airlines is great!”

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Job Responsibilities:

  • Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies.
  • Interacting with customers in a kind and helpful manner is key to creating memorable experiences and building customer loyalty
  • Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
  • Navigating challenges by being steady yet adaptable. Maintaining composure and managing conflict and not taking customer frustration personally.
  • Working each and every day with a safety mindset by ensuring we hold ourselves and each other to the highest standards

Job Requirements:

  • Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
  • Legally authorized to work in the United States without sponsorship
  • Minimum of 18 years old
  • Comfortable working with computers, mobile devices, and new technologies
  • High school diploma, GED or equivalent
  • Must be able to meet the Company attendance standards and uniform and appearance standards
  • Must be able to obtain a SIDA badge and meet airport requirement for badging

Job Details:

Company: United Airlines

Vacancy Type: Full Time

Job Location: St Louis, MO, US

Application Deadline: N/A

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