Tiffany Internship – Operations Professional

Job Description:

The Operations Professional is the heart of the back of house operations in a Tiffany store. The Operations Professional has strong communication and problem solving skills and works effectively with sales professionals, management, corporate partners and clients to drive store sales and profitability

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Job Responsibilities:

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador by providing the Tiffany Touch during every client interaction.
• Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey).
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
• Utilize deep knowledge of product, service, and care and handling instructions to maximize client satisfaction during each interaction.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Carry out operations functions to support the store in consistently achieving or exceeding monthly, quarterly and annual store sales plan.
• Capture data during client interactions to cultivate new and existing clients.
• Effectively handle internal and external phone and e-mail correspondence and partner with Sales Professionals and management to optimize sales opportunities.

Job Requirements:

• A college/university degree.
• Proficient in Microsoft Word and Excel.
• Organized and detail oriented
• Graduate gemologist degree or previous Gemological Institute of America (GIA) course work.
• Strong Analytical skills
• Flexibility to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States or in the country where the position is based.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.

Job Details:

Company: Tiffany & Co.

Vacancy Type: Part Time

Job Location: Denver, CO, US

Application Deadline: N/A

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