Website State Of Texas
The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency’s Mission, Vision, & Values in service to the 27 million citizens of Texas.
- Provides program and agency information and/or makes referrals to other community resources.
- Greets visitors, responds to general questions, and directs callers to proper location.
- Attends work regularly in accordance with agency leave policy.
- Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit.
- Functions as the unit timekeeper and will process purchase orders as directed.
- Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
- Performs other duties as assigned and required to maintain unit operations.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Performs data entry into IMPACT and other electronic programs and systems.
- Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
- Skill in working in an office supporting several staff members.
- Ability to effectively handle multiple assignments in a dynamic environment.
- Knowledge of computers.
- Skill in using Microsoft Works or Windows environment.
- One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.
- Registration or Licensure Requirements:
- Graduation from high school or equivalent
Company: State Of Texas
Vacancy Type: Full Time
Job Location: El Paso, TX, US
Application Deadline: N/A