Spectrum Jobs – Account Executive – Akron

Website Spectrum

Job Description:

The Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more.


Job Responsibilities:

  • Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling
  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes
  • Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of
  • Salesforce.com to maintain accurate records to maximize territory potential
  • Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
  • Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly

Job Requirements:

  • Valid driver’s license with a satisfactory driving record
  • Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
  • Ability to read, write, speak and understand English
  • Proven sales history of meeting or exceeding targets preferred
  • Bachelor’s degree in business, marketing or related field, or equivalent experience
  • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals

Job Details:

Company: Spectrum

Vacancy Type: Full Time

Job Location: Akron, OH, US

Application Deadline: N/A


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