Provide pet parents with exceptional dog training instruction and customer service by acting as a subject matter expert for Petco’s Positive Dog Training Program products, services and in-store promotions, to our canine pet friends and their pet parents, helping them strengthen their bond through fun and educational training.
- Reports to an established Petco Positive Dog Trainer Mentor for all instructional curriculum.
- Must ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.
- Be a Dog Training related resource in store to support consistent achievement of targeted goals and exhibit the ability to enlist the aid and support to accomplish common tasks.
- Interact professionally and effectively with all pet parents and store partners regarding Dog Training or other pet services.
- Is effective in a variety of formal presentation settings and can command attention, establish clear directions and create a climate that motivates others.
- Commit to enhancing communication and teamwork between dog and pet parent by offering positive solutions and rewarding success.
- Must adhere to DTIP training schedule as set forth by Dog Training Mentor.
- Upon hiring, must successfully complete (within established timeline) Petco’s Dog Training Instructor Program course and associated Petco onboarding.
- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.
- Complete and maintain other MyLearningCenter courses as assigned.
- Existing Petco partners must successfully complete (within established timeline) Dog Training Instructor Program course.
- Through observing and role playing, employ ascertained Dog Training customer engagement and enrollment skills leading to class enrollment.
- Learn how to promote Dog Training classes with G.U.E.S.T.+ model by engaging pet parents and provide solutions to various training challenges, and suggest products needed to assist in solving those issues within established guidelines.
- Must confidently perform all tasks & duties as outlined in Petco’s Dog Training Instructor Program upon completion.
Vacancy Type: Full Time
Job Location: National City, CA, US
Application Deadline: N/A