Metro Pcs Job Application – Mobile Associate – Wyomissing

Website MetroPCS

Job Description:

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

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Job Responsibilities:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in-store.
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
  • Support team initiatives and create an inclusive environment
  • Approaching service and sales needs with composure, integrity, and compassion.
  • Successfully identify and hand off small business leads.
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

Job Requirements:

  • 6 months of customer service and/or sales experience, Retail environment preferred.
  • High School Diploma or GED
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
  • Effective at balancing customer needs and performance goals.
  • Legally authorized to work in the United States
  • At least 18 years of age
  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

Job Details:

Company: MetroPCS

Vacancy Type: Full Time

Job Location: Wyomissing, PA, US

Application Deadline: N/A

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