Jobs in Jumeirah Group – Assistant Outlet Manager

Website Jumeirah Group

Job Description:

An opportunity has arisen for a Assistant Outlet Manager to join our Food & Beverage department in the Jumeirah Group. The main duties and responsibilities of this role:

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Job Responsibilities:

  • Hands on operator that lives and leads the perfect guest experience, ensures the team are set up for success, and is responsible for assisting the OM/ GM in ensuring that all colleagues have full product knowledge.
  • Presumes full responsibility of a specific Outlet(s) in the absence of the Outlet Manager
  • Makes suggestions to increase the market share for the Outlet.
  • Assists the Outlet Manager to manage all aspects of a specific Outlet(s) within the F&B department including the selection, development and performance management of colleagues, optimizing profits and increasing sales.
  • Closely monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
  • Monitors customer satisfaction and respond to customer feedback and complaints ensuring Jumeirah procedures for CSI and Complaint Handling are followed.
  • Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.
  • Assists in managing all operational issues ensuring JI & MJs Standard Operation Procedures are met and value is added to the F&B
  • Assists in managing scheduled shifts ensuring guest satisfaction.

Job Requirements:

  • Risk/Crisis Management
  • Presentation Skills
  • Hotel or Hospitality Degree Essential
  • Advanced English communications skills (spoken and written)
  • Multi Lingual skills
  • 1-2 years Food and Beverage Experience needed in a premium Fine Dining Establishment in a 5–star Hotel on a Management level
  • Coaching Skills/Training Skills
  • Open Minded to new Business Approach
  • Interpersonal People skills
  • Computer skills – Microsoft Office
  • Cashiering Systems (Micros, HSI, other)

Job Details:

Company: Jumeirah Group

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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