Jobs at USCIS – Immigration Services Assistant

Website USCIS

Job Description:

As a Supervisory Immigration Services Assistant, you will provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.

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Job Responsibilities:

  • Plan and prioritize work; assign, monitor, and take action as appropriate, relating to the capability, qualifications and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports.
  • Make decisions on work problems and issues presented by the staff as well as set priorities and assign work to subordinates.
  • Supervise a staff of Immigration Services Assistants responsible for supporting the adjudication of benefits, maintaining customer support, processing documents, performing analysis on files, reports, and information systems and databases.
  • Ensure staff acceptance and compliance with USCIS procedures, policies, and regulations. Prepare and issue written instructions and procedures on established policies, special programs, an complex and non-routine assignments.

Job Requirements:

  • You must be a U.S. Citizen or U.S. National to apply for this position
  • Males born after 12/31/1959 must be registered with the Selective Service
  • You must pass a drug screening
  • You must submit resume and supporting documentation
  • Political appointees may require OPM approval before on-boarding
  • Successfully pass a Background Investigation including financial disclosure

Job Details:

Company: USCIS

Vacancy Type: Full Time

Job Location: Philadelphia, PA, US

Application Deadline: N/A

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