Food Lion Careers – Center Store Associate

Website Food Lion

Job Description:

Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

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Job Responsibilities:

  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Place only saleable merchandise on the shelves
  • Ensure compliance with local, state and federal regulations
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • Maintain shelf allocations by stocking from tag to tag
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
  • Courteous and helpful to other associates

Job Requirements:

  • Excellent interpersonal, organizational, communication and customer service skills
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • Must meet minimum age requirements to perform specific job functions
  • Ability to use computers and other communication systems required to perform job functions
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Ability to push or pull up to 2000 pounds using a pallet jack
  • High school graduate or equivalent preferred
  • Perform repetitive hand and arm motions
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Stand 100% of the time, frequently walking short distances
  • Ability to use technical information to solve problems
  • Pull or push up to 75 lbs. on occasion

Job Details:

Company: Food Lion

Vacancy Type: Full Time

Job Location: Newport News, VA, US

Application Deadline: N/A

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