Costa Coffee Jobs – Global L&D Manager

Website Costa

Job Description:

Reporting to our Global Head of L&D, you will be responsible for developing our learning framework that the supports the development of 7 key capability across our Global Functions and Support Centre teams, for the EMENA and International markets. The key will be inspiring a digital and blended learning approach. Acting as a trusted partner you will work with different stakeholders to build and execute the learning programmes that supports them, enabling us to become the worlds most loved coffee brand.

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Job Responsibilities:

  • Maximise the use of the appropriate digital learning methods, informed by best practice, fostering a blended approach to learning
  • Work closely with early careers lead, people partners and our people insights team to develop the skills and rotation experiences that underpin development of global career opportunities / mobility
  • Support the facilitation (face to face and virtual) of targeted development with prioritised audiences to help to build a global mindset and collaborative behaviours to embed the future Op
  • Model into everyday ways of working
  • Scope, define and implement capability academies to develop the right skills, knowledge, and behaviour to enable us to deliver both our Annual Business Plan (ABP) and Long-range plan (LRP)
  • Work in collaboration with other experts (internal and external) to identify, design, deliver and continuously embed and improve a core learning curriculum for induction, functional & business skills e.g. global supply chain, coffee, sustainability
  • Drive and maintain a continuous learning approach, reviewing impact and value of all solutions, using insight to improve learning for the future

Job Requirements:

  • Experience of designing capability programmes that enhance and improve digital capability (such as data science and analytics) would be beneficial to this role
  • Demonstrable commercial impacts through application of their L&D work
  • A knowledge of working across global communities and cultural differences. Experience of working within a matrix style business would also be helpful
  • Experience of partnering with a business/function and its senior leaders and translating their business strategy into a capability strategy
  • Pragmatic project management and demand planning skills to ensure greatest value add work is prioritised for business and team member impact. Experience of applying of agile methods and ways of working

Job Details:

Company: Costa

Vacancy Type: Full Time

Job Location: England, United Kingdom

Application Deadline: N/A

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