Barnes and Noble Employment – Bookseller

Website Barnes & Noble, Inc.

Job Description:

To be a great bookseller, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift.

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Job Responsibilities:

  • Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
  • Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
  • Model expected behaviors to ensure compliance with all policies and procedures.
  • Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
  • Help with events and community outreach.
  • Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
  • Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.
  • Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
  • Recognize and offer to help both customers and employees with urgency and care.
  • Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.
  • Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.

Job Requirements:

  • Grow knowledge of books, the industry and the market.
  • Passionate reader and knowledgeable about books.
  • Energized by working in an ever-changing environment.
  • Enjoy making recommendations and engaging with others.
  • Show respect and kindness to fellow booksellers and customers.
  • Positive and can-do attitude.
  • Exhibit and demonstrate initiative.
  • Listen to people and enjoy solving problems.
  • Support company goals and initiatives and is a team player.
  • Enjoy working with people.
  • Can clearly and respectfully communicate and express oneself.
  • Treat customers as the first priority at all times.

Job Details:

Company: Barnes & Noble, Inc.

Vacancy Type: Part Time

Job Location: Bloomington, MN, US

Application Deadline: N/A

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