Asos Recruitment – Release Manager

Website Asos

Job Description:

As a Change and Release manager you will work collaboratively with all stakeholders in software development projects and be supportive of developers, testers and agile delivery teams.

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Job Responsibilities:

  • Develop, co-ordinate and promote change and release management process activities
  • Support, drive and deliver Continuous Service Improvements (keep abreast of industry trends, implement best practice, evaluate new tools and techniques, automate processes and upgrade underlying technology)
  • Ensure that all changes and releases are categorized correctly with appropriate level of detail based on the type, model and activity
  • Perform impact and risk analysis on to ensure the risks/impacts to customers and services are thoroughly understood and to ensure that appropriate actions have been planned to minimize both the risk of failure and the impact on customers
  • Ensure integration of managed processes with other Operations and Reliability Engineering process such as Incident and Problem Management
  • Work with other change and release managers across locations to maintain the schedule of release across all ASOS release streams and environments, resolving conflict as required
  • Responsible for agreeing service downtime with relevant stakeholders
  • Ensure that release retrospectives and PIRs are conducted, lessons learned documented and actioned accordingly utilising other service management processes as relevant
  • Ensure effective communications and notifications are distributed in a timely fashion and at the appropriate level for the target audience
  • Act as the SME for all policies, models and processes to all stakeholders across various business locations
  • Accountable for the schedule of implementations to ensure that it does not conflict with other planned changes, releases or events
  • Manage risks and resolve issues that affect release scope, schedule and quality
  • Responsible for managing the process for tracking changes and releases across controlled environments and across a multi supplier environment

Job Requirements:

  • Strong stakeholder management skills and an ability to influence and persuade others
  • Significant change and release management experience in an AGILE SDLC environment
  • A diligent and structured approach to planning with strong problem solving abilities
  • Previous experience in the use of CD tools e.g. Octopus, Azure DevOps, TeamCity, GiT
  • A solid understanding of change and release management best practices
  • Previous experience using Service Now or similar ITSM toolsets
  • A sold understanding of Agile methodologies (e.g. SCRUM)
  • An analytical approach with experience in producing and analysing metrics and reports
  • Clear, authoritative and professional communication skills (written and verbal)
  • A solid understanding and experience of continuous delivery and deployment
  • A natural ability to influence others and work toward a common vision or goal
  • Ability to work in conjunction with other pivotal Operations and Reliability Engineering processes to ensure that a consistent, effective service is presented to the business.
  • Experience in documenting/revising processes & procedures
  • An ability to work autonomously and under pressure
  • ITIL related certifications are desirable
  • Significant change and release management experience with services hosted in Azure

Job Details:

Company: Asos

Vacancy Type: Full Time

Job Location: London, England, UK

Application Deadline: N/A

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