
Website African Bank Limited
Job Description:
Support the bank’s drive to a more diversified customer, channel and product capability. Support and drive the implementation of branch component of the bank’s strategy. Ensure the region meets the assigned targets in all product categories
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Job Responsibilities:
- Influence, Manage & embed change journeys to meet current business requirements
- Branch profitability
- Ensure that all productivity and in branch processes result in producing high quality deals and customer satisfaction
- Manage scheduling requirements within the branches in terms of contribution and targets of all products
- Ensure non value added activity that negatively impacts on the customer is reduced and eliminated in all operational processes
- Operational risk and compliance
- Monitor and review productivity progress against deadline targets and output levers
- Ensure that all productivity and in branch processes adhere to the company’s internal controls framework
- Promote and uphold company performance standards, values driven culture and work ethic
- Implement operational improvement processes to reduce risk, minimise costs and improve operational performance
- Quality Control
- Set, monitor and review workload schedule
- Sales performance of new and existing products
- Develop and implement operational improvements
- Planning and Scheduling of Work/Activity
- Productivity Control
- Ensure branches have adequate skilled staff of the right calibre in order to deliver on customer service and sales expectations
- Plan productivity targets and deploy daily/weekly/monthly prioritised work/Activity schedules with appropriate deadline targets and input levers
- Develop and implement initiatives required to deliver step change in the following aspects of the business:
- Optimise branch profitability taking into account local market potential and customer needs
- Branch Profitability
- Develop a high performance team and step change
Job Requirements:
- 8 years management experience in branch or equivalent experience within bank or retail distribution
- Self driven results oriented – Intermediate
- Degree (Business related qualification) at NQF Level 7 RE 1 (Key Individual)
- Exceptional people skills – Intermediate
Job Details:
Company: African Bank Limited
Vacancy Type: Full Time
Job Location: Malelane, Mpumalanga, SA
Application Deadline: N/A
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