2025-04-15

Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

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Job Responsibilities:

• Be the customer advocate when working with multidisciplinary to uncover customer needs and design meeting those needs
• Analyze and synthesize data from a myriad of sources to quickly identify and convey user insights that guide strategy and product definition.
• Plan and lead others through analysis and synthesis activities
• Scope, plan and execute discovery and evaluative design research and translate research into strategic insights
• Create visual artifacts that reflect insights and convey ideas that inspire new thinking
• Designing, building, and facilitating design strategy workshops
• Help leaders see the connection between research, customer insights and design solutions from ideation to execution

Job Requirements:

• Experience leading projects with multi-disciplinary teams comprised of designers, architects, and strategists.
• Experience using design tools such as Figma, Mural, Miro, Invision, etc.
• 5+ years of professional experience working with product teams including product leaders, UX designers and other design strategists (at agency and/or within large organization).
• 5+ years’ experience leading discovery and evaluative design research (problem definition, research planning, interviewing (from ethnographic interviews to usability testing)
• Advanced Degree in social, behavioral, human centric interaction or cognitive sciences (Sociology, Anthropology, Psychology) or other research-oriented disciplines within Humanities,
• Cultural studies, Political Science, Business, or Design.
• 5+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience creating innovative solutions for customers or employees, leveraging methods including but not limited to design thinking, human centered design, Futurism, Service Design,
• Data Visualization, ethnography, systems thinking, analytical thinking, in-depth-interview, Opportunity Definition, Concept Development, Storytelling

Job Details:

Company: Wells Fargo

Vacancy Type: Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

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