2025-04-15

Job Description:

TUPSS Franchise Consultant assists The UPS Store Franchisees with center transfer of ownership, center relocations, new store build-outs, store placements, and franchise renewals. This role supports/assists with organizational initiatives to maintain franchisee accountability and network consistency.

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Job Responsibilities:

• Acts as liaison between The UPS Store, Inc. and UPS, vendors, area franchisees and the franchisee by serving as the primary point of contact to provide answers for concerns/questions
• Assists in new center build-outs, center remodels, transfer and renewal upgrades to ensure the contractor completes work according to UPS specifications
• Schedules store owners for TUPSS training to ensure understanding of policies, procedures, roles, and responsibilities
• Assists in planning and conducting networking meetings/activities to improve store profitability through training/networking with vendors and other franchisees
• Utilizes “best practices” approach in executing operational improvements, training, merchandising, marketing, prospecting and overall franchise management to improve revenue
• Trains and coaches’ franchisees in effective pricing of products and service by utilizing financial benchmarks and understanding markup vs margin concepts

Job Requirements:

• Proficient with Microsoft Excel (e.g., Pivot tables, V-look ups, database creation/maintenance, etc.)
• Identifies business areas and stakeholders impacted by customer issues; engages appropriate resources to resolve customer issues; identifies root causes to ensure problems do not recur; stays motivated despite difficult circumstances or setbacks
• Demonstrates an understanding of franchise organization structures and relationships; understands franchise products/services and how they relate to corporate profitability, royalty streams and funds transferal (from franchise to area franchise to The UPS Store), understands relationship between UPS and The UPS store as wholly owned subsidiary
• Displays ability to speak in front of an audience and applies knowledge of creative facilitation techniques to encourage participation; encourages open communication and achieves consensus when necessary; keeps participants engaged and on topic; identifies team conflicts and is able to provide feedback

Job Details:

Company: UPS

Vacancy Type: Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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Apply Here

Vacanciesspot.com