
Website Tesla
Job Description:
We are now hiring one Service Advisor to our Oslo K100 Service Center. Our Service Advisors coordinate a seamless service experience for our customers. They are our front line and brand ambassadors, supporting Tesla’s mission. Are you ready for the challenge?
[the_ad id=”29344″]Job Responsibilities:
- Collaborate: By partnering across teams and departments you aim to ensure consistency in our customer experience
- Communicate: Support and update customers through their entire service journey, from first contact to when they are reunited with their Tesla vehicle. We depend on you to create an experience where every Tesla customer feels valued, heard and informed
- Innovate: As a team, you will be trusted to continuously create, identify and implement improvements to the customer experience
- Coordinate: Act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
Job Requirements:
- Eager to learn: We don’t require you to be an automotive expert, but we expect you to have a genuine interest in cars and technology and be eager to learn
- Safe to drive: We require you to hold a full valid driver’s license
- Digitally savvy: You adopt and adapt quickly to new technology and systems
- Flexible: You are able and willing to work on a shift schedule, rotating between early shift (07:00 – 15:00) and late shift (14:00 – 22:00)
- Customer-centric above all: You act with the customer in mind. You have a solid background within customer service, and will contribute to the team’s ability to deliver an excellent customer experience
- An excellent communicator: You communicate clearly and respectfully in English and Norwegian
- A skilled multi-tasker: You prioritize your time and tasks efficiently and deliver on time
Job Details:
Company: Tesla
Vacancy Type: Full Time
Job Location: Oslo, Oslo, Norway
Application Deadline: N/A
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