Job Description: The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance. [the_ad id="29344"] Job Responsibilities: Strategic Actions – Manage effective streamlining of processes. Manage Individual Training & Development. Resolution of queries on financial reports, control and authorisation accounts. Ensure accurate reporting. Manage Business Unit & Business Unit Performance. Complaints investigation and resolution. Manage Implementation of existing & new processes, services & procedures. Manage Department Budget. Manage Productivity, Quality & Work-related Problems. Recommendations regarding exceptional claims decisions in collaboration with death claims consultants and management. Manage Staffing Process. Manage Individual Performance. Resolve audit findings. Job Requirements: Leadership experience in managing a team of agents. 3 years Degree/ Diploma. Grade 12 with Mathematics and/or Accountancy. Impact of legislation, e.g. FICA, Pension Funds Act. Knowledge of the Individual Life Insurance processes and products. Building and Maintaining Relationships Knowledge of death claims processes will be advantageous. Job Details: Company: Sanlam Vacancy Type: Full Time Job Location: Bellville, Western Cape, SA Application Deadline: N/A [the_ad id='29345'] Apply Here Vacanciesspot.com
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