Vacanciesspot | Government Jobs Opportunities in South Africa
Website Planet Fitness
Job Description:
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
[the_ad id=”29344″]Job Responsibilities:
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system. New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day. Create a bank deposit for next day.
Job Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude! Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
- Physical Demands Continual standing and walking during shift.
Job Details:
Company: Planet Fitness
Vacancy Type: Full Time
Job Location: Ames, IA, US
Application Deadline: N/A
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