2025-04-15

Job Description:

The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals; as well as assists in managing all aspects of the store’s business in accordance with Petco operational standards and safety procedures.

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Job Responsibilities:

• Manage and coach dog training partners in delivering a consistent services customer experience aligned with our Petco Brand Standards and Customer Promise.
• Provide an outstanding guest experience with each interaction.
• Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.
• Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
• Demonstrate a keen and genuine interest in all kinds of animals.
• Demonstrate and support a continuous improvement and growth mindset.
• Responsible for successfully implementing a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned.
• Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions.
• Leads a “never out of stock” culture with store partners to ensure exceptional customer experience for all Omni-channel initiatives (examples include, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery).
• Ensure the weekly schedule is written effectively to maximize operational and selling floor coverage.
• Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets.
• Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.
• Perform other duties as assigned and assume responsibility as Leader on Duty to drive selling engagement. Nature of Supervision: General instruction is provided by the General Manager on some, but not all tasks to be performed.

Job Requirements:

• This position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary)

Job Details:

Company: Petco

Vacancy Type: Full Time

Job Location: Lebanon, TN, US

Application Deadline: N/A

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