2025-04-15

Job Description:

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness.

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Job Responsibilities:

• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.
• Act as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service.
• Express passion about animal welfare and maintain integrity in the work area.
• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.
• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.
• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.
• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Job Requirements:

• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.

Job Details:

Company: Petco

Vacancy Type: Full Time

Job Location: Arlington, VA, US

Application Deadline: N/A

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