2025-04-15

Job Description:

Ensure the safety, health and well-being of animals by following Petco standards, policies and procedures. Exhibits a high level interest in animal welfare. Follow pet parent’s instructions and/or Breed Profiles/Standards when clipping or trimming an animal’s coat. Provides courteous service to all guests by utilizing INTENT behaviors in the salon. Reviews guest experience surveys & results with General Manager and works with salon staff to develop action plans.

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Job Responsibilities:

• Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, haircuts & trimming nails.
• Directly supervises all other Grooming Salon partners.
• Assists the General Manager in recruiting and hiring Grooming Salon partners, and develops a team focused on building long-term guest relationships.
• Identifies and communicates all situations and/or conditions that negatively affect the Grooming Salon to the General Manager and/or Leader on Duty.
• Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching, safety procedures and succession planning.
• Partner experience focusing on the health & wellness of both the pet and the partner.

Job Requirements:

• Judgment: Make sound decisions regarding everyday issues and problems.
• Chooses alternatives based on consideration of pros and cons, timing and available resources.
• Makes timely decisions regarding problems/issues requiring immediate attention.
• Drive for Results: Initiates decisive, timely action to address important issues.
• Demonstrates a strong sense of ownership and a commitment to achieving results.
• Sets challenging, clear goals for himself/herself as well as partners to achieve business metrics.
• Drives business initiatives to successful completion. Takes personal responsibility to make decisions and take action.
• Communication: Listens carefully and attentively to others opinions and ideas.
• Communicates information clearly, concisely, and professionally.
• Provides appropriate level of detail in communications.
• Proactively shares timely updates and information with partners.
• Analyses: Utilizes all available tools and resources to analyze business performance.
• Identifies key issues and implements a plan of action to correct as required.
• Planning and Execution: Develop realistic plans (action steps, timeline) to accomplish objectives.

Job Details:

Company: Petco

Vacancy Type: Full Time

Job Location: Parsippany, NJ, US

Application Deadline: N/A

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