2025-04-15

Job Description:

To ensure that relevant process are administered, maintained and supported to meet the requirements of the department and business in line with the Group’s strategy.To support business by ensuring relevant processes are administered and meet business requirements.

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Job Responsibilities:

• Understand and meet stakeholder needs by maintaining a relationship through regular interaction.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly.
• Generate a monthly areas’ report for monitoring purposes so as to minimise losses and to avoid the loans from falling into the bracket where the Bank has to make provisions.
• Ensure that relevant processes are administered by following procedures.
• To receive repayment files and convert them into the Bank’s format and rectify incorrect accounts, and balance those schedules before they are sent for processing, so that they can credit
• the loans accordingly.
• Provide information to business partners by remitting schedules and deduction instructions to them so as to get new & old repayments, plus to delete those who have paid up
• Minimise risk by checking and validating activities according to policies and procedures.
• Satisfy internal and external clients by responding to and actioning queries within agreed SLA.
• Minimise operational costs by avoiding unnecessary expenditure.
• Ensure accuracy by identifying and recording / correcting discrepancies timeously.
• Assist in the monitoring of scheme’s limit and advise the manager on those schemes due for review and those exceeding the limit for the manager to take the appropriate action.
• Highlight risk by reporting exceptions timeously.
• Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters.
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Transfer funds from one account to another, or update from personal accounts, and re-advance on the limits so as to create a new instalment, at par with the prevailing rate.

Job Requirements:

• Collaborating
• Relevant regulatory knowledge
• Business writing
• Administrative procedures and systems
• Behavioural Competencies
• Minimum of 3 years banking experience
• NTE
• Relevant software and systems knowledge
• Communication
• Sybrin Systems
• Data analysis
• Captiva
• National Diploma in Financial Management or Business Administration
• At least 3 years’ experience with administrative and data analysis procedures
• CRM 365
• Adaptability

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Nelspruit, Mpumalanga, SA

Application Deadline: N/A

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