2025-04-15

Job Description:

To assist estate administrator by supporting the administration process of an estate and doing office administrationin order to enable the achievement of financial targets as per business strategy.

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Job Responsibilities:

• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
• Manage work obstacles by seeking solutions; taking corrective action and escalating when required.
• Build and maintain relationships with external stakeholders by providing the necessary information.
• Complete daily tasks by complying to policies; processes and relevant legislation.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
• Utilise resources within target levels by limiting stationary use and personal telephone/internet use.
• Complete documentation required for the estate administration to clients’ needs.
• Complete allocated tasks by prioritizing tasks and adhering to set timeframes.
• Participate and support corporate social responsibility initiatives for the achievement of business strategy.
• Meet turn-around times by building and maintaining relationships with internal stakeholders through sharing information and giving and receiving feedback.
• Mitigate risk by reporting deviations from policies; procedures and standards.

Job Requirements:

• Behavioural Competencies
• Data analysis
• Business writing
• Matric / Grade 12 / National Senior Certificate
• Building Customer Loyalty
• Microsoft Office
• 1-2 years experience in administering deceased estates
• Relevant regulatory knowledge
• Administrative procedures and systems

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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