2025-04-15

Job Description:

In this role, you’ll be applying your customer service expertise when dealing with and referring customer queries. You’ll make a real difference to our new and existing customers, supporting them through the single biggest purchase of their lives, their home.

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Job Responsibilities:

• Talk to third parties to support the smooth progression of our customers’ mortgage applications
• Improve processes and procedures to maximise customer satisfaction and efficiency
• Maintain a detailed knowledge of the financial services product range
• Proactively identify leads and referrals to ensure we’re helping our customers wherever possible
• Build great rapport over the phone, accurately identifying their needs and offering suitable products

Job Requirements:

• Good numerical and organisational skills
• The ability to prioritise work and achieve quality results while maintaining high levels of detail
• Ability to work to regulatory requirements and data protection standards
• A good knowledge of Microsoft Office, especially Microsoft Excel

Job Details:

Company: NatWest

Vacancy Type: Full Time

Job Location: Greenock, United Kingdom

Application Deadline: N/A

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Apply Here

Vacanciesspot.com