Job Description: This individual will provide 2nd Level support to a team of IT Support Technicians with Troubleshooting advanced systems, networking, hardware-related issues and Mentoring 1st level Support Technicians to enhance their skills and capabilities. [the_ad id="29344"] Job Responsibilities: Patch and maintain server / virtualization software installed at head office Where needed install networking equipment and cabling according to company standards Respond to requests for new user creation / administration / deletion Troubleshoot server / Virtual machine performance issues (in store and at head office) Create software images for use in server and terminal deployments Troubleshoot network / Wifi connectivity issues Patch and maintain network-related hardware (switches, routers, firewalls) Assist 1st line support with troubleshooting user account and permission-related issues for Point of Sale and Active Directory accounts Job Requirements: Retail industry knowledge, end-user support, networking, and server administration 4 - 6 years business experience (preferably in a Retail Environment) Point of Sale systems and related hardware and basic ERP skills A+, N+, Microsoft 365 Certified: Modern Desktop Administrator Associate, MCSA (Windows Server 2012), MCSE, VCTA (VMware) or similar Job Details: Company: Mr Price Group Vacancy Type: Full Time Job Location: Riverhorse Valley, KwaZulu-Natal, SA Application Deadline: N/A [the_ad id='29345'] Apply Here Vacanciesspot.com
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