2025-04-15

Job Description:

Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

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Job Responsibilities:

• Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
• Creating and updating records on in-house computer system and data input.
• To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles
• Assisting court users, supporting listing and rota management, checking files
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
• Preparing papers and files for court, tribunals, hearings and meetings.
• Handling counter (face to face), written and telephone enquiries.
• Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
• To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
• Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
• Preparing meeting agenda, joining instructions, handouts etc.
• Producing court/tribunal documents.
• Post opening and dispatch.
• General photocopying and filing.

Job Requirements:

• Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration
• Contact Centre roles in HMCTS for example call centre advisers
• 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.
• Face-to-face roles in HMCTS for example a court usher

Job Details:

Company: Ministry of Justice

Vacancy Type: Full Time

Job Location: Milton Keynes, England, UK

Application Deadline: N/A

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