Job Description: Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so. [the_ad id="29344"] Job Responsibilities: Allocate responsibilities to each employee on shift and monitor performance accordingly Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision. Report to the RGM/RM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant. Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required Manage shifts in accordance with Company policies and procedures including directing the activities of employees in maximising sales, operating efficiency and profitability. Assist the Restaurant General Manager (RGM) in the achievement of CHAMPS (Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service) standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations. Assist the RGM/RM to implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential. Job Requirements: Strong numeracy skills Basic understanding of financial information Intermediate MS Office skills (Teams, Excel, Word) Excellent command of the English language Strong communication skills Job Details: Company: KFC Vacancy Type: Full Time Job Location: Cape Town, Western Cape, SA Application Deadline: N/A [the_ad id='29345'] Apply Here Vacanciesspot.com
Vacanciesspot | Government Jobs Opportunities in South Africa