2025-04-15

Job Description:

The Global Service Supply Planning’s purpose is to enable improved and/or sustained customer service satisfaction through meeting demand for a product over a period of time. What to make, when to make it, how much to make, where to make it and what materials and resources are required are determined through the production planning process.

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Job Responsibilities:

• Manage the regional spares deployment on weekly basis and planning of spare parts in support of field engineers, distributors, and direct customers to maintain the target regional fill-rate.
• Develop and further relationships with international J&J service organizations, 3rd party logistics partners, and internal Engineering, Operations and Finance groups.
• Monitor service materials In-Transit, investigate and resolve in-trans materials that are beyond the desired number of days.
• Determine supply and maintain target stocking inventory levels based upon usage and set targets at regional CSL (Central Stocking Location)/FSL (Forward Stocking Location). Adjust targets per regional agreed and recommendation and planner approval
• Work closely with production planning and the repair depot to insure we are meeting customer expectations and desired customer service level.
• Participate in new product launch meetings and assist in developing new product forecasts and production schedules.
• Set target stocking levels for FRU’s based on historical usage and based on input from product experts. Maintains appropriate target and reorder points to meet business fill rate targets.
• Analyze performance metrics for Service 3PL Regions, determine root cause and corrective action if outside tolerance, this includes back-orders and on-time in full customer order fulfillment.
• ECO (Engineering Change Order) review and implementation, work with Engineering and Service Planning to disposition to minimize impact to SLOB and service level.
• Minimize SLOB, perform excess and obsolete inventory reviews. Timely dispositions of materials; plan and reserve for EOL (End of Life) support.
• Establish effective communication with supporting functions to resolve issues that my impact the spare parts service levels. This includes but not limited to purchasing, manufacturing planning, repair depot, engineering, quality, regulatory, customer service and document control.

Job Requirements:

• Must be able to work under pressure achieving consistently high results through individual and team efforts. Proven ability to anticipate and solve problems.
• Demonstrates strong analytical skills – ability to manage and manipulate large amounts of data and covert to clear business information is required
• Ability to build strong collaborative relationships, considering diverse perspectives and styles. Excellent communication and interpersonal relation skills.
• Master’s degree in Engineering is preferred.
• Knowledge with FDA, cGMP, CE and other Medical Device Industry regulations and requirements is preferred.
• Experience working in a plant manufacturing environment is required.
• Ability to influence others in a matrix environment.
• Experience with an ERP Planning Systems is required.
• Ability to speak and write in English is required.
• A minimum of a bachelor’s degree is required. Major in Supply Chain is preferred.
• APICS Training & Certification are preferred.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint) is preferred.
• A minimum of four (4) years of applicable experience in planning, supply chain or sourcing is required.

Job Details:

Company: Johnson & Johnson

Vacancy Type: Full Time

Job Location: Milpitas, CA, US

Application Deadline: N/A

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