
Website Uline
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Job Responsibilities:
- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline’s website and place orders online.
- Respond to shipping inquiries and answer order status questions.
- Communicate with customers via phone, email and chat.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service.
Job Requirements:
- Bilingual (English / Spanish) – 100% fluent in both verbal and written forms.
- Desire to provide the best possible experience for our customers.
- High school diploma or equivalent. Bachelor’s degree preferred.
- Thrive in a fast-paced environment with coaching support.
Job Details:
Company: Uline
Vacancy Type: Full Time
Job Location: Madison, WI, US
Application Deadline: N/A
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