2025-04-15

Job Description:

We are looking for a Solution Analyst within the Supply Chain Technology team – Warehouse platform, with a primary focus on supporting the continuous improvement of warehouse systems including our state-of-the-art multi-million Euro warehouse automation technology, which currently supports the fulfilment of over 31m orders a year to our EU and selected non-EU markets and is targeting more growth.

[the_ad id=”29344″]

Job Responsibilities:

• Proactively and reactively analyse our application stack, providing Root Cause Analysis and a superior level of service in an Information Technology Infrastructure Library framework
• Analyse and manage deep dive investigations to identify root cause on service disruptions, incidents or discrepancies occurred
• Proactively monitor all identified key performance indicators to ensure the Supply chain and business systems are running within the identified tolerances. Support the identification of new KPI
• Manage all events on the systems, benchmark and trend to identify potential issues continually identifying improvements
• Closely work with 3rd Party vendors, infrastructure, DBA, performance and development teams to resolve issue/risks in the ‘end to end’ solution
• Collaborate with Solution Analyst and Delivery Manager, Platform Lead, Service Delivery Managers, (Major) Incident Managers, Problem Managers, Change Managers and Release
• Managers, to deliver the necessary analysis and resolutions.
• Responsible and accountable for 2nd line investigations on incidents, problems, in line with Service Level Agreements and / or Operational Level Agreements, identify accountable teams and address resolution paths

Job Requirements:

• Good working knowledge of Structured Query Language [SQL], given that most of the Supply Chain Technology stack runs on Microsoft SQL Server
• Big data analysis using Excel, SQL DB
• Understand Database tables, relationships, stored procedures, indexes and views
• Knowledge with Application Performance Management, Monitoring solutions, such as Grafana, Kibana, New Relic, Application Insights
• Previous experience working with Warehouse Management Systems [WMS] or enterprise software such as ERP
• Previous experience with Service Management Software, such as ServiceNow, TouchPaper or similar
• Strong MS SQL and Oracle use experience

Job Details:

Company: Asos

Vacancy Type: Full Time

Job Location: Berlin, Berlin, Germany

Application Deadline: N/A

[the_ad id=’29345′]

Apply Here

Vacanciesspot.com