Job Description: The Airport Operations Crew provides award winning customer service to Customers in the airport. The Crewmember checks-in and verifies Customers’ personal identification; tags, lifts, and handles Customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure [the_ad id="29344"] Job Responsibilities: Verify Customers’ personal identification Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.) Assist Customers with special needs, e.g. Customers who need assistance in boarding Communicate with our Customers to keep them constantly informed Announce flight arrivals, departures, and pre-boarding information via the public address system Help prepare aircraft cabin for Customer boarding and departure, which can include light cleaning of seats, seat-pockets, and floor Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc. Conduct check-in process for Customers via computer Coordinate various duties with coworkers and other departments to ensure proper handling of Customers Offer ancillary products to our Customers such as “even more speed” and “even more space” Provide exceptional customer service Tag, lift, and handle Customer luggage Job Requirements: Able to travel and/or work variable hours, flexible shifts, including holidays and weekends Successfully complete a customer service assessment Depending on location, may need to acquire and maintain a United States Customs Clearance Experience using a mouse, computer, keyboard and basic word processing, email and office applications One (1) year customer service, volunteer experience or sales experience Legally eligible to work in the country in which the position is located Must be able to adhere to JetBlue Uniform Policy Manual Standards At least eighteen (18) years old Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements Experience performing under pressure and within fixed time constraints Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge High School Diploma or General Education Development (GED) Diploma Strong interpersonal and listening skills Complete fluency in written and spoken English Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools Job Details: Company: JetBlue Vacancy Type: Full Time Job Location: Cheektowaga, NY, US Application Deadline: N/A [the_ad id='29345'] Apply Here Vacanciesspot.com
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