Vacanciesspot | Government Jobs Opportunities in South Africa
Website Internal Revenue Service
Job Description:
As an Intake Technician you will interface with customers who were unsuccessful in their attempts to resolve their tax related inquiries through normal channels. In this position you will provide administrative and technical assistance which involves a wide range of issues related to tax-processing requirements and procedures.
[the_ad id=”29344″]Job Responsibilities:
- Protect taxpayer confidentiality information as outlined in IRC §6103 and 7803(c)(4)(a)(IV).
- Ensure that possible systemic errors and improper tax treatment is brought to the attention of the appropriate areas.
- Interpret relevant data including master file records and tax account history.
- Manage incoming telephone call traffic and customer inquiries with internal, taxpayer, congressional, and stakeholder contacts.
- Review and establish initial controls and distribute all incoming casework within guidelines and timeframes.
- Review and process routine Congressional, White House and other priority inquiries.
- Confer with customers experiencing a hardship; clarify any issues and present possible courses of action.
Job Requirements:
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Undergo an income tax verification and review of prior performance/conduct.
- Must meet IRS telework eligibility requirements.
- Obtain and use a Government-issued charge card for business-related travel.
- Have your salary sent to a financial institution of you choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from he Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Travel may be required for training.
Job Details:
Company: Internal Revenue Service
Vacancy Type: Full Time
Job Location: Fresno, CA, US
Application Deadline: N/A
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