
Website HSBC
Job Description:
We’re a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.
[the_ad id=”29344″]Job Responsibilities:
- Helping to drive change for the bank’s global businesses and functions, for the benefit of HSBC and our customers
- Simplifying the way we run HSBC, introducing automation to reduce workload and costs and improve the experience of customers
- Running operations for our Commercial Banking business and supporting our Global Banking and Markets businesses to serve customers across their global networks
- Managing the day-to-day transactions of the Wealth and Personal banking business
- Keep abreast of latest technology / best practices in banking industry and proactively explore opportunities with stakeholders to transform current processes/ models with goals of experience, efficiency, revenue or cost improvement
- Partner with senior stakeholders in lines of businesses and functions to formulate and translate the Bank’s strategy into initiatives and requirements for implementation
- Drive the delivery of strategic agenda of the bank, as well as the department, including leading innovation and fintech adoption.
Job Requirements:
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
- Proficiency in both spoken and written English
- Knowledge in design thinking, agile approach and Fintech will be an asset
- Good track record managing complex and large scale programmes/ projects
- Business consultancy experience, preferably gained from professional business consultancy firm
- An innovative and strategic mindset with strong managerial, project management, communication, presentation, and analytical skills
- Broad knowledge of banking business and operations will be an advantage
- Self-driven approach, extensive experience in encouraging and maintaining best practice solutions and tools to improve / optimize work flow, seeing opportunities for synergy and integration, simplify complex processes and maximize own productivity
- Minimum of 8 years’ relevant experience in project management, preferably in financial institution
Job Details:
Company: HSBC
Vacancy Type: Full Time
Job Location: Vancouver, BC, CA
Application Deadline: N/A
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