
Website Enterprise Rent-A-Car
Job Description:
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
[the_ad id=”29344″]Job Responsibilities:
- Outgoing calls- callback management, account receivables, and miscellaneous calls as assigned
- Meet and greet customers in a friendly and timely manner
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Process returns and check-ins
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Provide directions and general assistance
- Understand and communicate rental terms and conditions, vehicle features and other services
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
Job Requirements:
- At least 6 months of sales or customer service experience required
- Must be available to work between 8:00 AM and 5:00 PM, Monday through Friday, 40 hours/week
- High School Diploma or GED required
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Job Details:
Company: Enterprise Rent-A-Car
Vacancy Type: Full Time
Job Location: Richmond, CA, US
Application Deadline: N/A
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