Job Description: Oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensure restaurant is operated within operational guidelines established by owner and franchisor. [the_ad id="29344"] Job Responsibilities: Manage restaurant P&L to optimize manageable profit, control COGS, Labor, and Controllables (semi-fixed expenses). Staff, train and develop restaurant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews. Responsible for effective management schedules and ensuring that restaurant is properly staffed for all day parts and sales volumes. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant. Responsible for the development and achievement of the restaurants business plan by working with the owner and interacting with ADQ Business Consultants, field staff or territory operator. Organize and implement local restaurant marketing as well as regional and national marketing promotions to increase restaurant sales. Oversee and manage all areas of restaurant and make final decisions on matters of importance. Ensure guest service in all areas meets company standards. Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained. Job Requirements: Retail skills: taking inventory Retail skills: customer service Management skills: writing schedules Restaurant back of house skills: grill station Management skills: resolving customer complaints Management skills: termination of employment Management skills: hiring and onboarding Management skills: reporting infractions Management skills: conducting performance reviews Restaurant back of house skills: fry station Restaurant back of house skills: expediting Restaurant back of house skills: general food prep 21+ years or older Legally authorized to work in the United States Retail skills: point of sale (POS) operation Management skills: supervising employees Job Details: Company: Dairy Queen Vacancy Type: Full Time Job Location: South Bend, IN, US Application Deadline: N/A [the_ad id='29345'] Apply Here Vacanciesspot.com