Job Description: This is a full-time and work-at-home Telephonic/Digital RN Case Manager. Employees must conduct business in a secure area in their home, ensuring that discussions are confidential and cannot be overheard by others. Employees' work space must be private and without any distractions. [the_ad id="29344"] Job Responsibilities: Manages/coordinates an active caseload of telephonic/digital case management cases Assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual’s health needs within their case load Builds solid working relationships with internal team members, internal and external partners, customers and providers Establishes customer-centric SMART goals and interventions to meet the customer’s needs and drive outcomes Uses primarily telephonic interactions/digital technology to promote the improvement of health outcomes to customers and assist those experiencing the burdens of illness and injury, through the case management process Promotes quality cost-effective outcomes managing care needs through the continuum of care utilizing effective verbal and written communication skills and consumerism approach through education and health advocacy to our customers Works independently and effectively communicates to internal and external customers in a virtual, telephonic environment Job Requirements: Access to self-provided high-speed broadband wired internet with a modem/router. Cannot support satellite-based internet or hot spots Experience with direct customer communication (written and oral) Eligibility to obtain additional state licensure based on business need and required by Cigna. Must be able to obtain a California RN licensure for this role Excellent communication skills including telephonic (verbal) and digital (messaging, emails) Case Management Certification preferred Bachelor’s degree preferred Active unrestricted Registered Nurse (RN) license required in State of Residence Strong computer skills in Microsoft word, Excel, Outlook, and ability to perform thorough internet research as well as toggle between systems, ability to talk and type effectively in real time. Diverse Clinical experience preferred Excellent time management, organizational, research, analytical, interpersonal skills. Three years full-time equivalent of direct clinical care and acute care required – not including clinical rotation Job Details: Company: Cigna Vacancy Type: Full Time Job Location: California, United States Application Deadline: N/A [the_ad id='29345'] Apply Here Vacanciesspot.com
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