2025-04-15

Job Description:

The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. A successful Senior Product Manager will help us deliver end-to-end experiences that connect health consumers and providers with the guidance, support, and incentives they need to increase quality of care and maximize cost-savings.

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Job Responsibilities:

• Define business solutions, rules, and data requirements for new functionality
• Manage stakeholder relationships, develop and propose solutions, and incorporate stakeholder needs into the team’s roadmap
• Manage the creation of architectural solutions that fit the business vision
• Drive the design vision through the design teams to create user friendly UI/UX
• Develop and optimize a fully integrated Claims experience for each stakeholder to help drive user satisfaction while meeting business objectives
• Lead a team of product managers/owners and coordinate with product design, research, and analytics teams to build and improve the core Claims mobile and web digital experiences for customers, providers, and clients & brokers
• Work with readiness teams to manage communications, awareness, trainings, etc. in support of go-to-market activities
• Write detailed product requirements and design specifications for development of new products and features
• Create and manage the product roadmap for applicable applications and systems
• Work with development team on solution design, implementation tactics, and schedule of deliverables
• Evaluate and prioritize potential new features leveraging Voice of Customer Feedback, Call Center Data, and Digital Analytics via SQL/queries

Job Requirements:

• Experience with digital tools such as Jira, Jira Align, Invision and Confluence
• Data-minded with A/B testing experience
• 7+ years of digital product management/development experience
• People management/leadership experience required
• Analytical, organized, and an independent problem-solver
• Entrepreneurial spirit + the ability to deliver and thrive in fast-paced, dynamic startup environment
• Experience with Agile development methodologies & mobile app architecture (e.g. Native, React Native, etc.)
• Experience with digital transformation and delivery of future state
• Experience creating technical/functional requirements for development. Able to define how a product works vs. simply bringing ideas to fruition
• Bachelor’s degree
• Demonstrated history of using data to drive product development roadmap
• Proven experience working across multiple business units, specifically Product, Engineering, and Sales
• Internet industry (web + mobile) experience preferred

Job Details:

Company: Cigna

Vacancy Type: Full Time

Job Location: Santa Monica, CA, US

Application Deadline: N/A

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