2025-04-15

Website Best Buy

Job Description:

The Geek Squad Home Theater Agent, travels via a company owned vehicle (Geekmobile) from the precinct to our clients home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment.

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Job Responsibilities:

  • Phone and in-person contacts with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices.
  • Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.
  • Supports Geek Squad efforts to protect the world, one device at a time.
  • Provides timely updates to the client and store precincts.
  • Provides feedback and training to store teams and assists in store stock repairs.
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
  • Manages inventory and Geekmobile maintenance.

Job Requirements:

  • 1 year of customer service experience
  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
  • 6 months experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
  • Must be at least 21 years of age
  • Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)
  • Acquire and maintain any state or local licensing, as required, within 90 days of hire
  • Current, valid drivers license

Job Details:

Company: Best Buy

Vacancy Type: Full Time

Job Location: Aurora, IL, US

Application Deadline: N/A

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Apply Here

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