
Website Best Buy
Job Description:
The Geek Squad Home Theater Agent, travels via a company owned vehicle (Geekmobile) from the precinct to our clients home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment.
[the_ad id=”29344″]Job Responsibilities:
- Phone and in-person contacts with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices.
- Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.
- Supports Geek Squad efforts to protect the world, one device at a time.
- Provides timely updates to the client and store precincts.
- Provides feedback and training to store teams and assists in store stock repairs.
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
- Manages inventory and Geekmobile maintenance.
Job Requirements:
- 1 year of customer service experience
- Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
- 6 months experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
- Must be at least 21 years of age
- Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)
- Acquire and maintain any state or local licensing, as required, within 90 days of hire
- Current, valid drivers license
Job Details:
Company: Best Buy
Vacancy Type: Full Time
Job Location: Aurora, IL, US
Application Deadline: N/A
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