
Website AMC Theatres
Job Description:
Support operations to achieve AMC’s guest, associate, and financial goals while developing leadership skills in preparation for a supervisor role.
[the_ad id=”29344″]Job Responsibilities:
- Focus on delivery of friendly, clean, and quick Overall Satisfaction (OS) drivers.
- Perform actual Crew functions, as business levels require.
- Oversee line checks, stocking, Freestyle/condiment areas, and back bar/hot foods assembly.
- Peer coach on sales pitch for AMC Stubs.
- Deliver superior service when connecting with AMC guests and leading associates.
- Reinforce the Wardrobe 101 Standards with Crew.
- Assist with voids, refunds, seat blocking, and line management.
- Resolve guest questions, concerns and issues, including distribution of passes when appropriate.
- Distribute inventory to support the Food & Beverage stand.
- Train and support theatre crew to execute, coach, monitor and assist coordination of Safe and Clean protocols.
- Assist with assigning breaks and jobs within an assigned area.
- Pull cash from drawers and drop boxes and hand to a manager/supervisor to support timely drops.
- Assist with marketing change out of posters, standees, handouts, etc.
- Assist in booth operations.
- Distribute banks (box office, concession, guest service, and arcade).
- Follow-up on opening & closing duties, as well as Theatre Clean Up Program (TCUP), Kitchen Clean Up Program (KCUP) or MacGuffins Clean Up Program (Mac-CUP) assignments for the day.
- Assist with Radiant performance scheduling.
- Optimize Crew placement for each job function on a round-by-round basis.
- Provide change, as needed, using remote supply bank or floor safe.
- Assist with inventory processes and stock room organization.
- Secure inventory during theatre closing.
- Restock CAABOs (Cash Accepting Automated Box Offices) with monetary supplies.
- Assist with maintenance needs, as necessary.
Job Requirements:
- Ability to work with minimal supervision.
- Ability to communicate and work effectively with guests in high volume setting.
- Trained and able to demonstrate competency in all crew positions
- Standing, walking, lifting, twisting, and bending on a frequent basis.
- Ability to work effectively with supervisors and co-workers.
- Ability to meet deadlines.
- Effective leadership and interpersonal skills.
- Age 16 or older other location-specific age requirements may apply.
- Excellent guest service skills.
- Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor)
Job Details:
Company: AMC Theatres
Vacancy Type: Part Time
Job Location: New York, NY, US
Application Deadline: N/A
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