2025-04-15

Job Description:

As a Reduced Time Locker+ Shift Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.

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Job Responsibilities:

• Perform additional duties, as assigned
• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate
• Work flexible hours including nights, weekends, and holidays
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices
• Work with a manager to maintain the physical safety and quality standards of the site
• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
• Work in a fast changing and ambiguous environment
• Work 30-39 hours/week and overtime as required

Job Requirements:

• 1+ year of customer-facing experience
• 2+ years of work experience or a current blue badge Amazon employee
• Experience with performance metrics and lean process improvement
• 1+ year working in a like environment (manufacturing/distribution/warehousing/retail)
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
• 1+ year of leadership experience directly managing others
• 1+ year of experience working with computers and Microsoft Office (Outlook, Word, Excel)
• A high school or equivalent diploma

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Austin, TX, US

Application Deadline: N/A

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Apply Here

Vacanciesspot.com