Job Description: Upsell existing client as well as service incoming calls from existing clients within the Client Care Department of OUTsurance, where the role will entail upselling and client service actions. The role requires high attention to detail and great execution in handling client queries or complaints in a professional, efficient, and competent manner. [the_ad id="29344"] Job Responsibilities: An ideal candidate will be able to align their personal work values to the OUTsurance Working in an environment where salary was linked to performance and/or commission structure Responsible to up-sell existing policies while maintaining excellent customer service Call centre experience in client centric or sales environment Extensive Sales and Customer service experience is essential The following previous experience would be advantageous: Experience in the Insurance and/or Short Term Insurance industry Job Requirements: Applicants that have been working in the financial services industry prior to December 2010, preference will be given to applicants with their FAIS Regulatory Exams (RE1) completed. Applicants without prior financial advice experience will not be prejudiced Excellent Interpersonal and communication skills FAIS accreditation is essential Solid computer literacy skills, such as excellent keyboard skills and being able to navigate around various computer applications, respond to emails etc. Solid administrative skills in order to produce great quality service to clients Minimum Matric qualification or equivalent qualification Great listening skills in order to respond appropriately to clients questions, concerns and complaints ensuring an awesome customer service experience Excellent negotiation and persuasion skills to overcome objections Job Details: Company: OUTsurance Vacancy Type: Full Time Job Location: Centurion, Gauteng, SA Application Deadline: N/A [the_ad id='29345'] Apply Here Vacanciesspot.com
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